Tips from a Commercial Cleaning Service Business Owner

For any business owner, keeping the office clean is a crucial task. A clean office not only creates a good impression on the clients and visitors, but will also potentially boost the morale and productivity of your employees. 

That said, finding the right office cleaning service can be a challenging task. You need to consider several factors, for example the quality and reliability of the service.

Here are some tips that can help you find the perfect office cleaning service for your business.

1. Do some research.

Before hiring an office cleaning service, It’s a good idea to do some online research to find out the reputation and reviews of different companies located in the area near your business. 

You might also ask for recommendations from your friends, colleagues, and other business owners who have used office cleaning services before. This can help you find better options and hopefully avoid disappointments.

2. Compare quotes.

Narrow your potential cleaning companies down to three cleaning services, then contact them and request a cleaning quote. 

You can get a good feel for a business by talking to them on the phone. If they don’t give a good impression on the phone, take a hard pass. A good cleaning service will give a good impression when chatting with them.

Make sure to provide them with the details of your office, such as the size, layout, number of rooms, and the frequency and type of cleaning you require. A detailed written “scope of work” should be provided to the cleaning service businesses you are considering. This will ensure you get quotes for exactly the same work from each company.

You should compare the quotes and look for the best quality for the money. This may not mean hiring the cheapest cleaning service.

Check what’s included and excluded in the price, such as the cleaning supplies, equipment, insurance, and taxes. 

As a side note: be very careful about taking the lowest bid. If it’s too low, this might indicate a lack of experience. 

3. Verify that they have insurance and that they are a registered business.

Before signing a contract with an office cleaning service, it’s a good idea to verify their written credentials and qualifications. 

Most important, ask for a copy of their Certificate of Liability Insurance and any other paperwork you might need in your decision making process.

Of course you’ll want to get on the phone and check their references from previous clients.

4. Clearly communicate your expectations.

After choosing a cleaning service it is a good idea to have an in person meeting to communicate your expectations clearly and sign the contract in person. 

Go over the scope of work and let them know what areas you want them to focus on, what standards you expect them to meet, and what feedback you want them to provide.

Verify with them the cleaning schedule and a mode of communication that works for both parties. Having good communication with the office cleaning service is essential for maintaining a long-term, satisfactory relationship.